Jackson Hospital congratulates Kayla Barwick and Lindsey Soles with the Jackson Hospital Radiology Department.
In lieu of an award luncheon during the time of COVID-19, Jackson Hospital’s Employee Leadership Council presented Ms. Barwick and Ms. Soles with the award as an award luncheon will be held at a later date. Hospital CEO, Jim Platt, expressed thanks on behalf of the Board of Trustees, Administration, and Employees, indicating the number of great things employees achieved during the month. He said, “Our biggest strength is our staff and culture providing excellent care to patients.”
Ms. Barwick and Ms. Soles were both recognized for jumping in on a very busy day to assist the nursing staff with transferring a patient back to the nursing floor after completing scans in radiology. They put fresh linens on the patient’s bed and assisted the patient in changing into comfortable attire before leaving. This act of kindness meant so much to the nursing staff and the patient.
Jackson Hospital’s customer service ideals are outlined in its program called “Give ‘em the Pickle.” The Hospital’s customized program with video titled “What’s your Pickle?” with Bob Farrell, produced by Media Partners™, is implemented by Chief Nursing Officer Robbin Catt Pumphrey.
Patients, visitors, and colleagues submit nominations of staff from whom they received superior customer service. Each month a “Pickle” luncheon is held to recognize the top nominees. During the exclusive celebration with Administration, each participant is served a specially prepared meal by members of the Hospital’s Employee Leadership Council.
Jackson Hospital is proud of Kayla Barwick and Lindsey Soles and thanks them along with every employee, volunteer, and Medical Staff member for providing high-quality, leading-edge healthcare service. Each day Jackson Hospital moves closer to reaching its vision of “being the best community healthcare system in the nation.”
The hospital, located at 4250 Hospital Drive, Marianna, FL, has over 109 physicians on staff, 31 of whom have active Medical Staff privileges. For information on hospital services, visit www.jackson-hospital.com. To find a physician, please call Rachel Toliver at (850) 718-2629.
About Jackson Hospital
Jackson Hospital is an award-winning facility and is proud of its most recent recognition, the FHA Award of Significance in Reducing Harm Across the Board. Jackson Hospital is an iVantage Top 100 Rural & Community Hospital. The hospital was named in The Joint Commission’s 2015 annual report “America’s Hospitals: Improving Quality and Safety,” for attaining and sustaining excellence in accountability measure performance for Heart Failure, Pneumonia, Surgical Care, Immunization, and Perinatal Care. The March of Dimes and American College of Obstetricians and Gynecologists recognize Jackson Hospital as the first hospital in Florida’s panhandle for achieving an early elective delivery rate less than 5%. The hospital was designated by Blue Cross and Blue Shield Association as a Blue Distinctive Center+ for Maternity Care designation, a new designation under the Blue Distinction Specialty Care Program and awarded Baby Friendly distinction. Received the Florida Award by ACHA and the Florida Department of Health for Safely Reducing Primary C-sections